Report a Problem

    Upload screenshot of problem *up to 3*(required)

    (Max file size 25MB, up to 3 files)

    Experiencing an issue with downloading? Help us resolve it faster by reporting the details!

    What we need from you:

    • What’s the issue? Is the download link broken? Is the file corrupted? Or something else? Please select the issue type.
    • Which page? Provide the URL of the page where you encountered the issue (optional but helpful).
    • Screenshot of the problem: Please upload at least one screenshot that clearly shows the issue you’re facing. This will help us diagnose and resolve the problem faster.
    • Tried again? Let us know if you’ve already tried downloading again or using a different browser/device. This can give us additional insights.

    How to report:

    1. Fill in the form: Provide your name and email so we can get in touch if we need more details.
    2. Describe the issue: Optional, but any additional information can help us fix the problem quicker.
    3. Upload screenshot(s): Showing the error message or issue on the screen.

    What happens next?

    We’ll investigate the issue as soon as possible and get back to you if more information is required. Your feedback helps us keep our site running smoothly!

    Thank you for helping us improve your experience!